Frequently Asked Questions
Everything you need to know about shopping with Yumiko.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own to ensure a perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request and receive a pre-paid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your materials sustainably sourced?
At Yumiko, we prioritize ethical production. Over 70% of our current collection is made from recycled or organic fibers, and we work exclusively with fair-trade certified factories.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.